Cyberspace Command (Private) Limited

Privacy Policy of https://www.cyberspacecommand.com/


Privacy Policy located here at https://www.cyberspacecommand.com/privacy-policy 

Privacy Policy

Effective date: April 15th, 2021

Cyberspace Command (Private) Limited ("Cyberspace", "Cyberspace Command Limited", "Cyberspace Command Ltd", "us", "we", or "our") operates the https://www.cyberspacecommand.com/ website and provides Cyberspace Command Cybersecurity Services and Solutions (the "Service").

We don't want to wrong you.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
 

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Cookies and Usage Data

We use your Personal Information for the following purposes:

  1. To provide and operate the Services;
     

  2. .To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
     

  3. To provide our Users with ongoing customer assistance and technical support;
     

  4. To be able to contact our Users with general or personalized service-related notices and promotional messages;
     

  5. To help us to update, expand and analyze our records to identify new customers;
     

  6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
     

  7. To analyze our performance and marketing activities;
     

  8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
     

  9. To provide you with professional assistance , only upon your request;
     

  10. To enhance our data security and fraud prevention capabilities; and
     

  11. To comply with any applicable laws and regulations.

We use your Personal Information to provide our Users with ongoing customer assistance and technical support where:
 

  1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with advice or solutions, to provide you with our customer assistance and technical support);
     

  2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligations we have; or
     

  3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and our effectiveness by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

 

We may share or allow access to your 'Personal Information' with partners or others for the following reasons:

 

1. Third Party Service Providers: 

Cyberspace Command has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”). 

We may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers

  • commercial information, for example information regarding products or services purchased, obtained, or considered

2. Law Enforcement, Legal Requests and Duties: 

We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

 

3. Protecting Rights and Safety: 

We may share your Personal Information if we believe in good faith that this will help protect the rights, property or personal safety of Wix, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

4. Social Media Features and Framed Pages: 

Our Services include certain Social Media features, widgets, and single sign on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

5. Software Developers: As part of our Software program, we allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Software program (“Third Party App(s)”), in conjunction with us.

Each Third Party Developer is bound by the Cyberspace Software Program– Partner Program Agreement, which among others, contains restrictions on how they may access, store, share, and use the Personal Information you and/or your Users-of-Users provide them or us (as further detailed in our Terms of Use)

We encourage you to review any privacy policy accompanying a Third Party Software and ask Third Party Developers for any clarifications you may need before deciding to install and use their Third Party Software. Cyberspace Command (Private) Limited do not control and is not responsible for the actions or policies of any Third Party Developers, and your use of any Third Party App is at your own risk.

You are solely responsible for notifying your Users-of-Users of the collection, processing and use of their Information and informing them that their Information will be transferred to and processed by Wix on your behalf.

6. Our Subsidiaries and Affiliated Companies: 

We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Cyberspace Command, Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services.

Sharing Personal Information from Cyberspace Command (Private) Limited subsidiaries and affiliated companies in the European Union and Switzerland to our United States subsidiary will be only when the relevant Model Standard Contractual Clauses are in place .

7. Connection With a Change in Corporate Control: 

In addition, should our firm or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

8. Upon Your Further Direction: 

We may also share your Personal Information with third parties for other purposes upon your further direction or with your explicit approval. 

Where we store your ‘Personal Information’:

Users’ and Users-of-Users’ Personal Information may be stored in data centers located in the United States of America, Ireland, Japan and Israel. We may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.

Cyberspace Command (Private) Limited uses Wix.com Ltd. which is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

We allow our partner Wix affiliates and their Third-Party Service Providers to store or process your Personal Information on Wix’s behalf who are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction; along with extra special or extraordinary instructions our firm makes to afford extra levels of extraordinary special protection to our Users.

When our partner Wix transfer of EU Personal data: If you are located in Europe, when Wix will transfer your Personal Information to the United States or anywhere outside Europe, Wix will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Model Standard Contractual Clauses are in place. 

For avoidance of doubt or confusion, the Confidential Information or Military Secrets that our firm collects and uses, is never shared with any parties, it is not shared with Wix, and is not kept online or on our website.


Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

 

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in  order for us to provide our Service, to track the activity on our Service or Users, hold certain information, perform certain advanced services and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.
     

Use of Data

Cyberspace Command (Private) Limited uses the collected data for various purposes:
 

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues
     

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Sri Lanka and choose to provide information to us, please note that we transfer the data, including Personal Data, to Sri Lanka and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Cyberspace Command (Private) Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Cyberspace Command (Private) Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
 

  • To comply with a legal obligation

  • To protect and defend the rights or property of Cyberspace Command (Private) Limited

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability
     

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
 

Service Providers
 

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
 

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
     

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
     

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

    https://policies.google.com/privacy?hl=en

     

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy
 

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your rights in relation to your ‘Personal Information' are as follow:

We agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, we are taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

If you are a User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles:

 

We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.

Please note that permanently deleting your account erases all of your Personal Information from our databases. After completing this process, you can no longer use any of your Cyberspace Services, your account and all its data will be removed permanently, and we will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account or its information.

Jobs applications:

Our firm welcomes all qualified Applicants to apply to any of the open positions published, by sending us their contact details and CV (“Applicants Information”) via the relevant Position Application Form on our Website, or through any other means provided by us.

 

We understand that privacy and discreetness are crucial to our Applicants, and are committed to keep Applicants Personal Information  private and use it solely for our internal recruitment purposes (including for identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).

If you previously submitted your Applicants Personal Information to us, and now wish to access it, update it or have it deleted from our systems, please contact us at careers@cyberspacecommand.com with your request. 

Contact Us

If you have any questions about this Privacy Policy, please contact us:
 

Our firm has decided to show you how we can very scarily track your usage:

Please look at the screenshots below from our Admin's laptop:

1. We use a total of 10 unavoidable technologies which run on our website and cannot be blocked because it is used to provide our service or website to the User or to you, to track User behavior. This is just one tool: Better Replay which is freely available on Wix's App Market. If you look at 1st screenshot below, you can see a number of User sessions tracked, along with location, type of device used to access our website, time and date of access and duration (how long).

We can see many things, such as you/ User's IP Address, information provided by our partners such as Google or Facebook, such as age, gender, geographic location, etc. We chose not to share these screenshots with you because no other firm shares such information and also because we judged it is too frightening.

2. The entire session of the User is tracked, carefully stored and studied either digitally via our artificial intelligence tools, analytics tools or manually by our experts. If you look at screenshots, you can see, we can view whatever is typed or searched for by the User, what the User looks at, how long they browse, etc. 

 

We use similar methods when performing high risk operations such as penetration testing, where we use Full Packet Capture to see what exactly our security researchers are doing to keep our clients safe.

Better Replay Screengrab
Better Replay Screengrab of Video Playback